FAQs

Medications


What types of pain medications do you prescribe?

We prescribe a range of medications tailored to individual needs, including over-the-counter pain relievers, anti-inflammatory drugs, muscle relaxants, and neuropathic pain medications. We are an opioid-free practice, and do not prescribe these medications in our practice.

 

Are there any side effects of the pain medications prescribed?

Side effects can vary depending on the medication but may include drowsiness, dizziness, stomach upset, or other symptoms. We closely monitor all our patients to manage and minimize any adverse effects.

 

How do I know if the medication is working?

Effectiveness is usually evident through reduced pain and improved function. We encourage patients to maintain a pain diary and keep us informed of their progress.

 

Injections

 

What types of pain relief injections do you offer?

We offer various injections, including epidural steroid injections, medial branch blocks, radiofrequency ablation, spinal cord stimulators, steroid injections, and nerve blocks.

 

How long does it take for injections to work?

Some patients may experience relief within a few days, while for others, it might take a few weeks. The response to injections varies based on individual conditions.

 

Are there any risks associated with pain relief injections?

Risks can include infection, allergic reactions, and nerve damage, though these are rare. We ensure the highest safety standards to minimize any risks.

 

Insurance

 

What insurance plans do you accept?

We accept most major insurance plans, including Medicare, Aetna, Cigna, Blue Cross of California, Anthem Blue Cross, Blue Shield. We are also working to get credentialed with other local insurance companies, and will update our site accordingly. Please contact our office or check with your insurance provider for specific coverage details.

 

How do I find out if my treatment is covered by my insurance?

You can contact your insurance provider directly, or our office can assist you in determining your coverage for specific treatments. Our office policy is to reach out to insurance companies and confirm coverage details before proceeding with any scheduled procedure. We do not want any surprise billing for our patients.

 

Are there any treatments not covered by insurance?

Treatments like PRP (Platelet-Rich Plasma) and Ketamine infusion are generally not covered by insurance as they are considered novel therapies.

 

Novel Therapies

 

What are PRP and Ketamine infusions, and how do they help with pain management?

PRP therapy uses a concentration of a patient's own platelets to accelerate healing. Ketamine infusion is used for depression, PTSD, anxiety and chronic pain. It works by altering neurotransmitters in the brain and creating new, healthier pathways in the brain.

 

Why are PRP and Ketamine infusions not covered by insurance?

These treatments are relatively new and still considered experimental by many insurance companies, which is why they are often not covered.

 

What are the costs associated with PRP and Ketamine infusions?

The cost can vary. We recommend scheduling a consultation to discuss the treatment plan and associated costs.

 

General Questions

 

How do I schedule an appointment?

Appointments can be scheduled by calling our office directly at 909-287-7473.

 

What should I bring to my first appointment?

Please bring a photo ID, your insurance card, any relevant medical records, and a list of current medications.

 

What is your policy on missed appointments or cancellations?

We request at least a 24-hour notice for cancellations. Missed appointments without prior notice may be subject to a fee.